Update-Mediwatch USA

Mediwatch Service & Sales Support Program

Equipment Available:

• Urodynamics – Clinic Panel/Laptop & Portable systems with Duet or Sensic software
• Anorectal Manometry – Clinic Panel & Clinic Laptop Encompass systems
• Ultrasound (PVR) – Portascan+ Multiscan PVR
• Uroflow – Urodyn 1000, Portaflow & Portaflow Advanced

Supplies We Provide:

• Air Charged Catheters & cables
• Patch or Sponge Electrodes & cables
• Pump Tubing, Extension & Perfusion Sets
• Water-Charged Catheters
• Pressure Transducers or Domes & cables
• Puller Arms & Pressure Cuffs
• Service Supplies / Spare parts

Every Urodynamics & ARM system we sell includes:

• A full day of clinical training on patients in your office or clinic
o Clinical Phone Support – direct line to our team of experienced clinicians
o Training materials – videos, manuals & detailed guides to using the equipment
• Customization of your system at delivery to suit your practice
o Free software upgrades during warranty period or service agreement
• Full 1-year warranty
o Technical Phone Support – direct line to our dedicated team of engineers
o Modular systems for simple replacement of components
• Consumable supplies for 10 procedures

Also available:

• Professional Services – customization of studies & reports:
o EMR integration – up to complete bi-directional HL7 interface
o Extended service agreements – customized to your needs
• Clinical Services – Extended or refresher training with your system:
o Training sessions at another site – CEU credits & real patients
o Network of 20 trained clinicians located across the country for on-site training
• Technical Services – A range of service agreements to suit your needs:
- On Site Service – visit from one of our sales team or our service team as required
- Depot Repair – our Florida office has a complete workshop for advanced repairs
- Next Day Service – overnight shipment of parts
- Replacement Parts – support for Duet & Menuet systems as well as newer models
- Self-maintainer program – supported by our technical team
- Network of 30 trained field technicians located across the country toprovide on-site service for your equipment

Mediwatch Service & Sales Support Program